The photo of the product gave me the impressions that this was an adjustable cuff, like a bracelet. Instead, it fastens like a belt. It only has two holes for some adjusting no stretch to it. It absolutely cannot fit over my locs if I tried to do one ponytail. I don't even think it would fit 1/2 ponytail. The other downside was that it took a month to receive it so I was even more disappointed that I couldn't even wear it at intended.
Thank you for your feedback. I’m sorry to hear that the product didn’t meet your expectations. The cuff’s diameter is included in the description to help guide sizing, but we’ll review the listing to see if we can make it even clearer.
Regarding shipping, I understand how delays can be frustrating. While we don’t control shipping times directly, we’re always working to improve the overall experience for our customers.
Aurora Wing Cuffs - Gold & Silver for Locs, Sisterlocks, Dreadlocks and Braids
Thank you.❤️ We truly appreciate your feedback.
Fits well, washes well, no iron needed a huge plus. Can't wait to wear it this summer!
Thank you!❤️
The long silver cuff doesn’t hold all of my locks. It doesn’t even hold most of my locs without serious manipulation and if I move my head just a little bit the hair is coming out of the cuff. The smaller gold cuff doesn’t even get some of the locs in. They are pretty but I can’t use them. I do wish they worked in my hair because they are pretty cool looking.
Hello, there is a trick to this. For those of whom their locs don't fit in the cuff, use a hairband to keep the locs together and slide the cuff over it. The cuff doesn' need to close. Here is an example: https://whatnaturalslove.com/collections/mens-store/products/ancient-gold-hair-cuff-for-long-ponytails-locs-sisterlocks-dreadlocks-and-braids
I emailed about only getting three pieces but I just count it as a loss it happened I’m over it.
Apologies. Please let us know the missing items and we will send them, of course at no extra costs.
This Batana oil is made in China. It is not authentic and there’s hardly any of the distinctive burnt coffee/tobacco scent to it. I purchased authentic Batana oil that came directly from Honduras from a very reputable company. The difference between the two is very noticeable, from the color, scent, texture and color. I purchased this Batana oil before I purchased the authentic Batana oil. After doing my due diligence of asking many questions and watching YouTube videos, I am more knowledgeable on Batana oil and what to look for. It’s a shame how the product is being portrayed to be authentic and people are being deceived.
Hello Kim. I am sorry you are disappointed and we will research this but here is what I can tell you. We tried Batana oil from different vendors, all said to be pure from Honduras, yet there was still a noticable difference in smell and texture, one seemed more solid and rough, while another was more liquid and smooth.
Our experience with an oil like like pure coconut oil has taught us how different the same oils can be from different regions. While coconut oil in the US always seems to be have a nice smell, sometimes it is flavored and coconut oil can be pure but not have that same smell. I do appreciate your feedback.
I sent in a comment before but maybe it did not reach you.
Initially, the glove left particles in my hair that looked like lint.
Not impressed with the overall quality of the material, product and claims.
This dress did not fit me at all. While I do have a small frame, I was quite shocked by how the dress draped over me in all the wrong places.
Conversing with customer service was definitely an opportunity for me to demonstrate patience, however they eventually did respond and remedied the situation- which is why I added a star.
Sorry but we do offer small and even extra small but those are made to order by our tailor in Indonesia. This service is more expensive and delivery takes longer but our goal is to cater to women of all sizes.
It also tangled lot of my hair
I am sorry about your experience. Can you please send us an email explaining how you used them what happened?
I was very impressed when I received these earrings they are so beautiful!! I have long Locks an they really stand out! I would love to have them in silver
Thank you Melinda! Please send us a photo.
We do have silver! Here is the link: https://www.aliexpress.us/item/3256805749226016.html?supplyId=159831080&gatewayAdapt=glo2usa4itemAdapt
Fabric is so easy to wrap and the long length makes the finished piece so elegant
Thank you! We truly appreciate your feedback. ❤️
I sent an email yesterday asking to return this. It is simply too big and shapeless on me and the fabric is not what I had hoped. I do think it is great for larger women, particularly ethnic women.
Very large, nicely made fun earrings.
I've used the glove on my locs several times. I like the way it makes my locs look and feel after I use the glove. I can tell the difference in the fly away hairs and the feel of my locs. I can't wait to see how the glove soaks up the water after a wash.
I haven’t tried my Loc Glove(s) yet, but here’s the deal. I accidentally ordered 1, thinking I had ordered a pair, so I reached out to them via their chat feature on their website, and they got back to me right away and allowed me to pay the $5 difference via PayPal for the second glove instead of having to order a second glove at the individual pricing. My second glove is on the way now and I’m really impressed that they helped me out! I’m excited about the product, but I am really stoked about the incredible treatment! I recommend this company! They’ll take care of ya!
Yes we do! Thanks so much for sharing. ❤️
Product is too small for a 5X. Does not look like picture if it posted.
Hello, I see you always order made-to-order items that can't be exchanged but these are not made-to-order. So, please get in touch if you would like an exhange.
Poor materials. Poor cut. Poor sizing. All around disappointing.
Hello there,
We apologize that our Comfortable Elegant Flowy Pants set did not meet your expectations. We strive to provide high-quality materials and accurate sizing for all of our products. We would be happy to assist you with a return or exchange. Please reach out to our customer service team for further assistance. Thank you for your feedback.
I got the blue gloves and they left blue lint in my hair.
ok these people actually put up with my bs and it actually came so yeah I dunno if I was talking to a bot but they're legit. I was nervous as heck getting something from a place with little to no reviews but not a scam. It fits comes with cleaning instructions and is light, if it wasn't dry clean hand wash only it'd be about as close to perfect as you can get for a ren fair. But nothing is perfect so yeah we're good. I like it, took me years to get my hands on a ren fair dress but finally got one, if something happens to this one I know where to look first.
Thank you so much miss Shelby! LOL. No, we don't work with bots and we totally understand. We just want you to get your hard worked money's worth and I am so glad you are happy. Feel free to send a photo.
I got 2 of these dresses in different color combos. Very pretty - but SUPER long! I'm not a short person, either. Had to chooses size to fit body, but - they trail on the floor. Don't know how to style this to fix it. Not happy, considering price I paid.
Hi Anne, I am glad you like them but I am sorry about the length. The tailor designed them that way but I can understand that it might be too much. These are made to order so you can always send us your measeurements so our tailors can adjust to your needs.
Scalp Roller for Dry Scalp, Itch Relief & Hair Growth
Thank you Trina! Your photos and the video are beautiful! ❤️
I got one for my mom too and we love that not only do we share our natural hair journey together… we have a beautiful ornament for our hair❤️
Thank you so much for sharing! ❤️Feel free to send us photos from you and your mom.
