Return Policy

RETURNS

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Beauty, Hair, Health, Personal products and any kind of underwear cannot be returned. 

We work with creators all over the planet. So before you return an item, please contact us so we can send you the return address for your item. Failing to do so may result in additional charges to locate and reroute your item. 

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

EXCHANGES 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email first.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you€™ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING

To return your product, you will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

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